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IT Support For Secondaries

DESIGNED TO WORK IN PARTNERSHIP WITH YOU TO REMOVE THE STRESS AND HEADACHES AROUND TECHNOLOGY AND EMPOWER YOUR SCHOOL COMMUNITY!

The teams foundations have been built as part of a successful secondary school IT Support working as part of Jack Hunt School for over 20+ years and official became PKAT IT Services in January 2023. After being dedicated to supporting our secondary for so long, we understand the unique nature and complexity of secondary education and the requirements to ensure that the network is second to none. 

Our support package for secondary schools is designed specifically to either work alongside your current on-site team and act as an extension to your service or provide a fully managed solution to your school. We understand that every school is different and the needs/requirements of those schools vary. With PKAT IT Services, we aim to remove that stress and support in providing a high quality, streamlined service where we can ensure all members of your school can feel empowered when using technology. 

 

Find out how we can support you this academic year! - Click here to view our brochure

 

What can you expect from our Secondary school IT support?

Whether it's an extension to your current team, a fully managed service or providing additional services to enhance your offer, we are here to support you.

Using technology to empower the curriculum has never been more important, we believe in preparing pupils with strong skill sets for the modern world and using tech to enable them. Our aim is for technology to be seen as a value add when delivering a lesson and not something that is hidden away in trolleys or cupboard with staff being afraid to use it.

What can you expect from our service:

  • A Dedicated Onsite Service Technician/Engineer (Fully Managed Service)
  • Regular site visits during term time
  • Access to our central helpdesk network
  • Access to our ever-growing knowledge base
  • Detailed system documentation
  • Annual network audit
  • Onsite technical management and problem resolution
  • Pro-active maintenance
  • Network checks, backup testing and device management
  • Site report after each visit. Including system health checks
  • Maintains network documentation
  • Critical support from your dedicated technician
  • Critical support given urgent priority status
  • Provision of temporary network switch to minimise downtime
  • Escalation and strategic support from our Service Manager
  • Full diagnoses and service report following fix
  • Plus much, much more....

To find out more about our core support package:

 

 

We believe in providing the best foundations for schools to grow and develop

 

With over 30+ years EdTech experience between our central team covering a vast knowledge and skill set, we are proud of the strategic development and support we can provide to our Trust and traded schools. We have designed our service to act as an extension to your school and not as an external service.  

 

We work to understand the school's requirements and needs along with the current technological infrastructure to provide a clear development roadmap to ensure that your school remains up to date with the current industry standards without paying the enterprise costs. We currently work with a large number of suppliers and providers to bring enterprise grade technology to education without running your budgets dry.

 

As part of our secondary school package, strategic development is included as standard. We understand the requirements placed on secondary education and our core aim is to ensure that schools are able to deliver on their curriculum to the high standards required but not impact their annual budgets. Working alongside our IT Services Manager, your school will gain access to a customised development plan to bring together your pedagogical and technical requirements to deliver outstanding teaching and learning to your school community. 

 

Outstanding Support without draining your budgets!

At PKAT IT Services we believe in ensuring that all students and teachers have the same equal access to high quality technology and education networks. Our core support packages covers everything you will need to manage and maintain your schools IT infrastructure. 

With our secondary packages being more bespoke, further consideration will be taken into account when selecting either a fully managed solution or an extension to your current team.

With this in mind, our core aims remain the same, reduce expenditure - increase innovation!

It's that simple!

 

How to find out more and start empowering your school

For more information regarding our support or to discuss how we can start working with your school, please contact us via the link.

A member of our central management team will then be in touch to discuss further options and to start building your bespoke support package.