Since 2012, PKAT IT Services (formerly Jack Hunt IT Support) have been providing support services to primary schools across Peterborough. We are really proud to have grown to where we are today thanks to our reputation for high quality support, amazing customer services and ensuring that our schools are able to fully function to deliver their curriculum. We believe that technology has a real power to enhance the way teacher deliver the curriculum and how pupils learn.

Our core mission is to Unlock Everyone's Potential To Achieve More With Technology!

At PKAT IT Services, we have grown to specialise in primary IT support providing outstanding infrastructure and connectivity to primary schools across Peterborough. We understand the requirements and unique aspect of primary education and our core support package is designed to compliment your school and act as your personal EdTech team to support you and your staff's technological journey.

 

What can you expect from our primary school IT support?

With our IT Services Manager coming from a primary education support background, we have tailored our newly designed support package to put the teacher and learning at the centre of everything we do. Using technology to empower the curriculum has never been more important, we believe in preparing pupils with strong skill sets for the modern world and using tech to enable them. Our aim is for technology to be seen as a value add when delivering a lesson and not something that is hidden away in trolleys or cupboard with staff being afraid to use it.

Our Core Support Package Includes: A Dedicated Service Technician/Engineer  Weekly or fortnightly visits during term time Access to our helpdesk network Access to our ever-growing knowledge base Detailed system documentation Annual network audit Onsite technical management and problem resolution Pro-active maintenance Network checks, backup testing and device management Site report after each visit. Including system health checks Maintains network documentation Critical support from your dedicated technician Critical support given urgent priority status Provision of temporary network switch to minimise downtime Escalation and strategic support from our Service Manager Full diagnoses and service report following fix

To find out more about our core support package:   Click Here

 

Outstanding IT Support without draining your budgets!

At PKAT IT Services we believe in ensuring that all students and teachers have the same equal access to high quality technology and education networks. Our core support packages covers everything you will need to manage and maintain your schools IT infrastructure. Even if we are unable to attend a site visit, we aim to provide a like for like remote service via our central team.

Our support package is purchased based on a weekly or fortnightly visit, typically either 39 or 19.5 visits per annum depending on requirements.

Should you wish to purchase the reserve hours pot, this is priced based on the standard hourly rate of your package. The purchased hours will then be held until they are required.

It's that simple!

 

How to find out more and start empowering your school

For more information regarding our support or to discuss how we can start empowering your school with technology, please contact us via the link. A member of our central team will then be in touch to discuss further options and to start building your bespoke support package.

Contact Us Today